Registration FAQs - National Ability Center

Don’t See The Answer You Are Looking For?

Call Us at 435.649.3991

 


Why is registration changing?

We’ve heard you. In an effort to make our registration process easier, we’ve moved to a new system, which will give you a more visual layout as well many exciting features  including the ability to add family members to your membership, apply for scholarship online and apply that scholarship to your choice of programs throughout the year.

Please expect a period of adjustment as we roll out the new system while bearing in mind that our new system will streamline many of the previous processes, allowing more people to benefit from the programs we offer.

If you need help registering, please refer to the FAQ’s below, or give us a call at 435.649.3991 and we will happily answer any questions and/or walk you through the process over the phone.

 

How do I sign up for summer & fall programs?

You will use our new online platform to sign up for summer or fall programs. Visit www.discovernac.org/register, select summer & fall programs to complete the following five easy steps:

  1.  Create an account in the new system
  2. Add Family Members
  3. Purchase a membership
    We understand you may have already paid for your annual membership in our old system. Simply use the discount code: IamNAC to waive the cost of your membership
  4. Apply for Scholarship if needed.
  5. Register and check out and sign waivers.

Need more details? View the Registration Guide or watch this Registration Video.

If you have questions or feedback, please call us at 435.649.3991.

 

How do I view the schedule and course offerings?

When you log into your new account, you will see a “schedule” button located along the top bar of your screen. You can search by activity, date, age range, and more! Once you have selected your activity, select the “Enroll Now” button in the upper right corner of the screen.

 


ACCOUNTS & MEMBERSHIP

 

How do I create an account?

As we transition to a new registration, all users must create an account in our new system. Visit www.discovernac.org/register and click the orange “Create an Account” button. You’ll be taken to a login screen, where you can click the “Create an Account” link underneath the login.

 

Need more details? View the Registration Guide or watch this Registration Video.

For other questions or help creating your account, please call us at 435.649.3991.

 

How do I purchase a membership?

After creating an account, you’ll need to purchase an individual, family, or competition membership by clicking the “Buy Membership” button at the top of your screen before registering. To add the rest of your family to your family membership, please call 435.649.3991

 

Many of you already paid your memberships in our old system, so we’re offering individual and family memberships at no cost. Simply use the promo code below when checking out.

 

DISCOUNT CODE: IamNAC

 

When purchasing a family membership online, call us at 435.649.3991 to add family members to your account before registration.

 

Need more details? View the Registration Guide or watch this Registration Video.

For other questions or help creating your account, please call us at 435.649.3991.

 

I already purchased a membership this year, do I need to buy another one in the new system?

Your membership gives you access to our programs, rentals and other resources at the National Ability Center. You will need to purchase a membership on our new registration platform. During this transition, we understand that many of our members have already paid for their annual membership, so we are waiving the cost for membership for a short time. Simply use the code: IamNAC at checkout.

 


SCHOLARSHIP 

 

Is scholarship available? How do I apply?

Yes! For summer & fall season scholarships, you can now apply for scholarship online! Once you have created your account and membership in our new online system, Scroll down to the “Scholarship Application” tab, click “New” and submit your application.

 

Scholarships are now awarded for a full year and you can choose to apply the funds in a lump sum, for a single program, or divide it up to help cover the costs of multiple programs. As in the past, scholarship funds can only be used for lodging, programs or competition memberships; not for individual or family memberships or merchandise.

HINT! Browse the schedule first to get an idea of what programs you’re interested  in and their cost by visiting the “Schedule” tab.

As part of our scholarship program, we ask that you “give back” in some way to the National Ability Center to help us reach more people who can benefit from our programs. Below are some ways you can get involved. But, we want to hear your ideas on how we can take this movement further. Speak with our team if you have additional ideas.

 

  • Volunteer  Help at our front desk, on lessons in a sport you have mastered or during fundraising events.
  • Be an Ambassador Spread the word about the National Ability Center and the adaptive movement by hosting an outreach table at an event, writing a blog or getting involved with our social media team.
  • Share Your Story Ask us how you can share your story as a speaker at one of our events.

 

Can I register for programs while I wait to hear about my scholarship award?

While you cannot apply for programs while your scholarship application is being processed, we will let you know about your scholarship award within one week of your application.

 

Can I apply for scholarship early if I know I will need it?

Yes! You can apply for scholarship in advance of our season registration launch. Please allow one week for your scholarship award notification so you will be ready to go when registration opens.

 

What can I use my scholarship for?

Scholarship can be applied to any National Ability Center or Splore adventure programs as well as stays in our lodge. You may not apply scholarship to membership, non-programmatic events or  merchandise.

 


 PAYMENT & PAPERWORK

 

Can I set up a payment plan?

We do not provide payment plans, but we never want finances to be a barrier for your engagement in programs. Look for the scholarship application button upon logging in before you register for programs.

 

I’ve recently registered and completed my profile for winter/spring season, do I need to do it again?

Yes. The information we gather in the new system’s questionnaire helps us ensure the safety, quality and success of your programming. Please help us ensure a smooth transition by completing the questionnaire in our new system.

 

After your initial questionnaire, you will only be asked to complete a questionnaire once each year, just in case anything has changed.

 

I’ve checked out, is there anything else I need to do?

Check your email for a confirmation and sign the waiver with your digital signature! Our reservations team will be in touch if anything else is needed.